Shipping & Returns
SHIPPING
Orders will be shipped via Courier (Canpar, FedEx, Purolator, UPS) or Canada Post Expedited Parcel. Please include a phone number when placing your order.
Orders with PO Box addresses will be shipped via Canada Post Expedited Parcel.
Orders are processed in the order they are received and typically ship within 1-4 business days. Ship time depends on the volume of order we have at the time, we do our best to ship orders out as quickly as possible. You will receive an e-mail notification once your order has shipped. You will be contacted by email if there is an unexpected delay in processing your order. We must be notified within 7 days of receipt of you order of any shortages or damaged items.
Flat rate shipping charges will be applied at check out.
Shipping within Canada only.
Flat rate shipping charges:
PURCHASES | SHIPPING RATE |
Up to $24.99 CAD | $17.00 CAD |
$25.00 - $49.99 CAD | $19.00 CAD |
$50.00 - $99.99 CAD | $21.00 CAD |
$100.00 - $199.99 CAD | $24.00 CAD |
$200.00 and up CAD | $30.00 CAD |
Note: Some of the heavier items / shipments may have additional shipping charges and may be shipped by courier (Canpar, FedEx, Purolator, UPS) rather than Canada Post Expedited Parcel.
Long distance shipments may be shipped by courier (Canpar, FedEx, Purolator, UPS) rather than Canada Post Expedited Parcel.
RETURN POLICY
SORRY NO RETURNS - For health and safety reasons we do not accept returns or exchanges. Please make your selections carefully. Feel free to contact us if you have any questions or need assistance with your order.